000 | 00783aam a2200217 4500 | ||
---|---|---|---|
005 | 20241204213820.0 | ||
008 | 241204b2005 xxu||||| |||| 00| 0 eng d | ||
040 | _aIMI, New Delhi | ||
245 |
_aThe Nuts and Bolts of CRM _bcustomer relationship management |
||
260 |
_aNew Delhi _bTata McGraw hill _c2005 |
||
690 | _aCRM | ||
690 | _aCustomer Relationship Management | ||
920 | _a17111 | ||
082 | _a658.812 NAT | ||
100 | _aNath, Dhruv | ||
300 | _axxii,208p. | ||
400 | _v the nuts and bolts series | ||
500 | _aIncludes Index | ||
945 | _aThe Nuts and Bolts of CRM : customer relationship management | ||
960 | _aNew Delhi: Tata McGraw hill, 2005. | ||
969 | _aBooks | ||
909 | _pG3305 (Shelf) Accn No.Item StatusAdd IdLocationItem CategoryG3305ShelfC RESTRICTED_DOC N' | ||
999 |
_c17131 _d17131 |