| 000 | 00882aam a2200241 4500 | ||
|---|---|---|---|
| 005 | 20241204213812.0 | ||
| 008 | 241204b2012 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aCustomer relationship management _cUrvashi Makkar & Harindar Kumar Makkar |
||
| 260 |
_aNew Delhi _bTata McGraw Hill _c2012 |
||
| 690 | _aCRM | ||
| 690 | _aCustomer relations Management | ||
| 920 | _a16588 | ||
| 020 | _a9780071333313 | ||
| 040 | _aIMI, New Delhi | ||
| 082 | _a658.812 MAK | ||
| 100 | _aMakkar, Urvashi | ||
| 300 | _axi, : 274p | ||
| 500 | _aIncludes index | ||
| 700 | _aMakkar, Harindar Kumar | ||
| 945 | _aCustomer relationship management / Urvashi Makkar & Harindar Kumar Makkar | ||
| 960 | _aNew Delhi: Tata McGraw Hill, 2012. | ||
| 969 | _aBooks | ||
| 909 | _pG2715 (Shelf) Accn No.Item StatusAdd IdLocationItem CategoryG2715ShelfCG7384ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c16603 _d16603 |
||