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| 005 | 20241204213801.0 | ||
| 008 | 241204b2010 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aUnlieashing excellence _bthe complete guide to ultimate customer service _cDennis snow & Teri Yanovitch |
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| 260 |
_aNew Delhi _bWiley India pvt ltd _c2010 |
||
| 690 | _aCustomer relations | ||
| 690 | _aCustomer services | ||
| 920 | _a15928 | ||
| 082 | _a658.812 SNO | ||
| 100 | _aSnow, Dennis | ||
| 250 | _a2nd ed. | ||
| 300 | _axviii,238p | ||
| 400 | _v Times business series | ||
| 500 | _aIncludes index | ||
| 700 | _aYanovitch, Teri | ||
| 945 | _aUnlieashing excellence : the complete guide to ultimate customer service / Dennis snow & Teri Yanovitch | ||
| 960 | _aNew Delhi: Wiley India pvt ltd, c2010. | ||
| 969 | _aBooks | ||
| 909 | _p17619 (Shelf) Accn No.Item StatusAdd IdLocationItem Category17619ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c15943 _d15943 |
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