| 000 | 00908aam a2200205 4500 | ||
|---|---|---|---|
| 005 | 20241204213746.0 | ||
| 008 | 241204b2006 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aLove thy customer _bcreating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers _cRick Brinkman and Rick Kirschner |
||
| 260 |
_aNew York _bNew Delhi _c2006 |
||
| 690 | _aCustomer services | ||
| 690 | _aCustomer relations | ||
| 920 | _a15016 | ||
| 082 | _a658.812 BRI | ||
| 100 | _aBrinkman, Rick | ||
| 300 | _aix,133p | ||
| 700 | _aKirschner, Risk | ||
| 945 | _aLove thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner | ||
| 960 | _aNew York: New Delhi: Mcgraw-Hill, c2006. | ||
| 969 | _aBooks | ||
| 909 | _p16640 (Shelf) Accn No.Item StatusAdd IdLocationItem Category16640ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c15031 _d15031 |
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