000 01016aam a2200205 4500
005 20241204213742.0
008 241204b2008 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aLean for service organizations and offices
_ba holistic approach for achieving operational excellence and improvements
260 _aDelhi
_bASQ quality press and Dorling Kindersley publishing Inc
_c2008
690 _aIndustrial management-handbooks, manuals etc
690 _aService industries-management-Handbooks, manuals etc
920 _a14810
082 _a658 SAR 
100 _aSarkar, Debashis
300 _axvi,231p 
500 _aIncludes bibliographical references and index 
945 _aLean for service organizations and offices : a holistic approach for achieving operational excellence and improvements 
960 _aDelhi: ASQ quality press and Dorling Kindersley publishing Inc, c2008. 
969 _aBooks 
909 _p16670 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category16670ShelfC RESTRICTED_DOC    N'
999 _c14825
_d14825