| 000 | 01026aam a2200229 4500 | ||
|---|---|---|---|
| 005 | 20241204213732.0 | ||
| 008 | 241204b2000 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aIT services _bcosts, metrics, benchmarking and marketing _cAnthony F. Tardugno, Thomas R. Dipasquale, Robert E. Mathews |
||
| 260 |
_aNew Jersey _bPrentice Hall PTR _c2000 |
||
| 690 | _aComputer industry-Customer services | ||
| 690 | _aComputer service industry | ||
| 920 | _a14159 | ||
| 082 | _a004.0688 TAR | ||
| 100 | _aTardugno, Anthony | ||
| 300 | _axxvii,201p | ||
| 400 | _v Enterprise computing series | ||
| 500 | _aIncludes bibliographical references and index | ||
| 700 | _aDipasquale, Thomas R Mathews, Robert E | ||
| 945 | _aIT services : costs, metrics, benchmarking and marketing / Anthony F. Tardugno, Thomas R. Dipasquale, Robert E. Mathews | ||
| 960 | _aNew Jersey: Prentice Hall PTR, 2000. | ||
| 969 | _aBooks | ||
| 909 | _p16128 (Shelf) Accn No.Item StatusAdd IdLocationItem Category16128ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c14174 _d14174 |
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