000 | 01018aam a2200241 4500 | ||
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005 | 20241204213724.0 | ||
008 | 241204b2006 xxu||||| |||| 00| 0 eng d | ||
040 | _aIMI, New Delhi | ||
245 |
_aService management _boperations, strategy, information technology _cJames A Fitzsimmons, Mona J. Fitzsimmons |
||
260 |
_aNew Delhi _bTata Mcgraw-Hill publishing company ltd _c2006 |
||
690 | _aService industries-management | ||
920 | _a13692 | ||
082 | _a658 FIT | ||
100 | _aFitzsimmons, James A | ||
250 | _a5th ed. | ||
300 | _axiv,605p | ||
400 | _v The Mcgraw-Hill/Irwin series | ||
500 | _aIncludes bibliographical references and index | ||
700 | _aFitzsimmons, Mona J | ||
945 | _aService management : operations, strategy, information technology / James A Fitzsimmons, Mona J. Fitzsimmons | ||
960 | _aNew Delhi: Tata Mcgraw-Hill publishing company ltd, 2006. | ||
969 | _aBooks | ||
909 | _p15672 (Shelf) Accn No.Item StatusAdd IdLocationItem Category15672ShelfC RESTRICTED_DOC N' | ||
999 |
_c13706 _d13706 |