000 00962aam a2200241 4500
005 20241204213722.0
008 241204b2001 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aBest practice for service delivery
_cOffice of government commerce
260 _aLondon
_bTSO Stationery office
_c2001
690 _aTechnology
690 _aInformation technology-Management
690 _aSupport services(Management)
690 _aComputer networks-mangement
920 _a13526
040 _aIMI, New Delhi 
082 _a004.068 BES(Ref.)
300 _axvi,378p 
400 _v ITIL/ Managing IT services 
500 _aIncludes index 
700 _aOffice of government commerce 
904 _aTitle: service delivery 
945 _aBest practice for service delivery / Office of government commerce 
960 _aLondon: TSO Stationery office, 2001. 
969 _aBooks 
909 _p15632 (Ref.)      Accn No.Item StatusAdd IdLocationItem Category15632Ref.R RESTRICTED_DOC    N'
999 _c13540
_d13540