000 00835aam a2200193 4500
005 20241204213637.0
008 241204b2004 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aQuick hits
_b10 key surgical strike actions to improve business process performance
260 _aNew York
_bAmerican Management Association
_c2004
690 _aIndustrial management
690 _aProcess control
690 _aWorkflow-Management
690 _aReengineering (Management)
920 _a10851
082 _a658.4063 CRO 
100 _aCross, Kelvin F
300 _aix, : 274p. 
945 _aQuick hits : 10 key surgical strike actions to improve business process performance 
960 _aNew York: American Management Association, 2004. 
969 _aBooks 
909 _p12995 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category12995ShelfC RESTRICTED_DOC    N'
999 _c10862
_d10862