000 00687aam a2200205 4500
005 20241204213632.0
008 241204b2002 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aTotal relationship marketing
260 _aOxford
_bButterworth Heinemann
_c2002
690 _aCustomer relations
690 _aRelationship marketing
920 _a10522
082 _a658.812 GUM 
100 _aGummesson, Evert
250 _a2nd ed.  
300 _axiii, : 350p. 
945 _aTotal relationship marketing 
960 _aOxford: Butterworth, Heinemann, 2002. 
969 _aBooks 
909 _p12687 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category12687ShelfC RESTRICTED_DOC    N'
999 _c10532
_d10532