000 00657aam a2200193 4500
005 20241204213632.0
008 241204b2002 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCRM automation
260 _aNew Jersey
_bPrentice Hall PTR
_c2002
690 _aCustomer relations-Data processing
690 _aCustomer relations-Marketing
920 _a10520
082 _a658.812 GOL 
100 _aGoldenberg, Barton J
300 _axxiv, : 294p. 
945 _aCRM automation 
960 _aNew Jersey: Prentice Hall PTR, 2002. 
969 _aBooks 
909 _p12685 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category12685ShelfC RESTRICTED_DOC    N'
999 _c10530
_d10530