| 000 | 00761aam a2200193 4500 | ||
|---|---|---|---|
| 005 | 20241204213631.0 | ||
| 008 | 241204b2003 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aWhy CRM doesn't work _bhow to win by letting customers manage the relationship |
||
| 260 |
_aLondon _bKogan Page Ltd _c2003 |
||
| 690 | _aCustomer relations-Management | ||
| 920 | _a10500libsysrecord: "Linear Card | ||
| 082 | _a658.812 NEW | ||
| 100 | _aNewell, Frederick | ||
| 300 | _axvii, : 263p. | ||
| 945 | _aWhy CRM doesn't work : how to win by letting customers manage the relationship | ||
| 960 | _aLondon: Kogan Page Ltd., 2003. | ||
| 969 | _aBooks | ||
| 909 | _p12702 (Shelf) Accn No.Item StatusAdd IdLocationItem Category12702ShelfC RESTRICTED_DOC N" | ||
| 999 |
_c10510 _d10510 |
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