Kelly, John M <br/><br/>
Total quality management  a how-to program for the high performance business 

 - New Delhi  Infotech standards india pvt ltd  2000 
 - viii, 300 p.  
<br/><br/><label>ISBN: </label>8174890033  
<br/><br/><label>Dewey Class. No.: </label>658.562 KEL