Goetsch, David L. <br/><br/>
Implementing total quality 
David L. Goetsch, Stanley Davis 
 - New Jersey  Prentice Hall  1995 
 - ix, : 285p. : 24cm.  
<br/><br/> Includes index  
<br/><br/><label>Dewey Class. No.: </label>658.562 GDE