Kaplan, Robert S. <br/><br/>
The balanced scorecard  translating strategy in to action 
Robert S. Kaplan, David P. Norton 
 - Boston  Harvard Business School Press  1996 
 - xi, : 322p.  
<br/><br/> Includes index  
<br/><br/><label>Dewey Class. No.: </label>658.4012 KAP