QFD  The customer - Driven approach to quality planning and development 
edited by Shigeru Mizuno, Yoji Akao 
 - Tokyo  Asian Productivity Organization  1994 
 - xi, : 365p. : 26cm.  
<br/><br/> Includes index  
<br/><br/><label>Dewey Class. No.: </label>658.562 QFD