TY  - BOOK
AU  - Burley - Allen, Madelyn
TI  - Managing assertively: how to improve your people skills 
SN  - 9780471039716 
U1  - 658.302 BUR  
PY  - 1995///
CY  - New York
PB  - John Wiley & Sons
N1  - Includes bibliographical references and index 
ER  -