TY - BOOK AU - Kotler, Philip AU - Stigliano, Giuseppe TI - Redefining retail: 10 guiding principles for a post-digital world SN - 9789370603202 U1 - 658.87 KOT PY - 2024/// CY - New Delhi PB - Wiley India KW - Retail trade KW - Technological innovations KW - Research N1 - Includes bibliographical references and index N2 - The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss: - -The main challenges retailers face in a world that’s been fundamentally transformed by the digital revolution. -How to future-proof your marketing strategy, including 10 guiding principles for a new customer experience at retailers and consumer brands. -The opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms ER -