TY  - BOOK
AU  - Smith, Ross
AU  - Cubino, Mayte
AU  - Mckeon, Emily
TI  - The AI revolution in customer service and support: : a practical guide to impactful deployment of AI to best serve your customers
SN  - 9780138286507
U1  - 650.028563 SMI 
PY  - 2025///
CY  - New Jersey
PB  - Pearson Education, Inc.
KW  -  Artificial intelligence
KW  - Internet of things
KW  - AI Revolution
KW  - AI-Customer service support
KW  - AI revolution-customer support operation
N1  - Includes bibliographical references and index
N2  - AI is having a profound impact on nearly every sector of the workforce. Huge professional and financial opportunities await in the key domains of computer networking,
cybersecurity, IoT, and cloud computing. The AI Revolution in Networking, Cybersecurity, and Emerging Technologies will give you the edge you need to harness AI for your benefit.
Learn how AI can efficiently identify shadow data, fortify security measures, generate predictive analytics in real time, and so much more. In this comprehensive guide, Cisco
professionals Omar Santos, Samer Salam, and Hazim Dahir engage you in both AI application and theory through practical case studies and predictions of future trends, which
makes this book not just a valuable guide for today, but an indispensable resource for tomorrow.
ER  -