Smith, Ross <br/><br/>
The AI revolution in customer service and support  : a practical guide to impactful deployment of AI to best serve your customers 

 - New Jersey:  Pearson Education, Inc.,  2025. 
 - xix, 526p. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/> AI is having a profound impact on nearly every sector of the workforce. Huge professional and financial opportunities await in the key domains of computer networking,<br/>cybersecurity, IoT, and cloud computing. The AI Revolution in Networking, Cybersecurity, and Emerging Technologies will give you the edge you need to harness AI for your benefit.<br/>Learn how AI can efficiently identify shadow data, fortify security measures, generate predictive analytics in real time, and so much more. In this comprehensive guide, Cisco<br/>professionals Omar Santos, Samer Salam, and Hazim Dahir engage you in both AI application and theory through practical case studies and predictions of future trends, which<br/>makes this book not just a valuable guide for today, but an indispensable resource for tomorrow.  
<br/><br/><label>ISBN: </label>9780138286507 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Artificial intelligence<br/>Internet of things<br/>AI Revolution <br/>AI-Customer service support<br/>AI revolution-customer support operation
<br/><br/><label>Dewey Class. No.: </label>650.028563 SMI  / SMI