TY - BOOK AU - Harrison, Lucy TI - Soft skills for tough jobs: building teams that work, one conversation at a time SN - 9781788603485 U1 - 650.1 HAR PY - 2022/// CY - Great Britain PB - Practical Inspiration Publishing KW - Communication in organizations KW - Business communication KW - Interpersonal relations KW - Industrial & Organizational Psychology KW - Leadership KW - Success in business KW - Personal Growth N1 - Includes bibliographical references and index N2 - Soft skills are a dark art, but one you are already using when you are at your best. With her simple NALED framework, Lucy Harrison has already helped hundreds of leaders be at their best more often. Now you too can choose to hold a different kind of conversation. Designed and road-tested with busy industry managers, this guide and toolkit will help you improve team engagement, ideas and performance UR - https://www.amazon.com/Soft-Skills-Tough-Jobs-conversation/dp/1788603486 ER -