TY - BOOK AU - Dale, Barrie G. Wiele, Ton van der Iwaarden, Jos van  TI - Managing quality SN - 9788126522460  U1 - 658.562 MAN PY - 2007/// CY - New Delhi PB - Wiley India Pvt Ltd KW - Total Quality Management; Engineering Management  N1 - Includes index  ER -