TY  - BOOK
AU  - Peelen, Ed
TI  - Customer relationship management
SN  - 9789354498565 
U1  - 658.812 PEE  
PY  - 2022///
CY  - New Delhi
PB  - Pearson
KW  - Customer relationship management; CRM 
N1  - Includes index 
ER  -