Peelen, Ed <br/><br/>
Customer relationship management 

 - New Delhi  Pearson  2022 
 - xvi, 433p  
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>9789354498565  
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Customer relationship management; CRM 
<br/><br/><label>Dewey Class. No.: </label>658.812 PEE