TQC solutions  The 14-Step process 
edited by JUSE Problem solving Research Group 
 - CAMBRIDGE, NEW YORK  Productivity Press  1991 
 - 2 Vols. (vol.1 xvii, 175p ; vol.2 xxvii, 201p)  
<br/><br/> Vol.1 The Problem-solving Process Vol.2 Applications Includes bibliographical references and index  
<br/><br/><label>ISBN: </label>9780915299799  
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Quality control; Production management 
<br/><br/><label>Dewey Class. No.: </label>658.562 TQC