TY - BOOK AU - Sharma, Venke AU - Kharas, Hushidar  TI - The indestructible brand: crisis management in the age of social media SN - 9789386446794  U1 - 658.4056 SHA  PY - 2017/// CY - New Delhi PB - Sage publication India pvt ltd N1 - Includes bibliographical references and index  ER -