Lilley, Roy <br/><br/>
Dealing with difficult people 

 - 2nd ed 
 - India   Kogan page 
 - xiv, 146p  
<br/><br/> Includes bibliographical references and index  
<br/><br/><label>ISBN: </label>9780749466947  
<br/><br/><label>Dewey Class. No.: </label>650.13 LIL