TY  - BOOK
AU  - Kraut, Allen I. London, Manuel 
TI  - Organizational surveys: Tools for assessment and change
U1  - 658.4 ORG 
PY  - 1996///
CY  - San Francisco
PB  - Jossey-Bass Inc
KW  - Organizational effectiveness- evaluation; Employee attitude surveys; Consumers- attitude 
N1  - Includes bibliographical references and index 
ER  -