TY  - BOOK
AU  - Phillips, Patricia Pulliam
TI  - Understanding the basics of return on investment in training: assessing the tangible and intangible benefits
SN  - 9780749445232 
U1  - 658.312404 PHI  
PY  - 2002///
CY  - New Delhi
PB  - Kogan Page India
N1  - Includes bibliographical references and index 
ER  -