Linton, Ian <br/><br/>
25 Tips for excellent customer service  an action plan for service success 

 - London  Pitman Publishing  1995 
 - ix, 213p.  
<br/><br/> Includes index.  
<br/><br/><label>ISBN: </label>9780273609742  
<br/><br/><label>Dewey Class. No.: </label>658.812 LIN