TY  - BOOK
AU  - Coulson-Thomas, Colin 
TI  - Business process re-engineering: myth & reality
SN  - 9780749421090 
U1  - 658.562 BUS 
PY  - 1996///
CY  - London
PB  - Kogan page Limited
N1  - Includes bibliographical references and index 
ER  -