TY  - BOOK
AU  - Doherty, Tony L
AU  - Horne, Terry Wootton, Simon 
TI  - Managing public services-Implementing changes: a thoughtful approach to practice management
U1  - 351 DOH  
PY  - 2014///
CY  - London
PB  - Routledge
N1  - Includes bibliographical references and index 
ER  -