TY  - BOOK
AU  - Kite, Neilson
AU  - France, Kay 
TI  - Understanding NLP: strategies for better workplace communication...without the Jargon
U1  - 158.9 KIT  
PY  - 2012///
CY  - New Delhi
PB  - Kogan Page
N1  - Includes bibliographical references and index 
ER  -