TY  - BOOK
AU  - Stevens, Howard
AU  - Kinni, Theodore 
TI  - Achive sales excellence: the 7 customer rules for becoming the sales professional
U1  - 658.804 STE  
PY  - 2009///
CY  - Avon(Massachusetts)
PB  - Platinum press
N1  - Includes bibliographical references and index 
ER  -