Bosworth, Michael T <br/><br/>
Customer centric selling 
Michael T. Bosworth, John R. Holland, and Frank Visgatis 
 - 2nd ed.   
 - New Delhi  McGraw Hill  2010 
 - ix,290p  
<br/><br/> Includes index  
<br/><br/><label>Dewey Class. No.: </label>658.8102 BOS