TY  - BOOK
AU  - Upadhyay, V Indian Institute of Technology International Society for productivity and Quality Research 
TI  - Productivity and quality a multidisciplinary perspective: proceeding of the 11th conference on productivity and quality research, December 12-15, 2005, IIT Delhi
U1  - 658.5 PRO 
PY  - 2006///
CY  - New Delhi
PB  - Tata Mcgraw-Hill publication co
N1  - Includes bibliographical references and index 
ER  -