Tardugno, Anthony <br/><br/>
IT services  costs, metrics, benchmarking and marketing 
Anthony F. Tardugno, Thomas R. Dipasquale, Robert E. Mathews 
 - New Jersey  Prentice Hall PTR  2000 
 - xxvii,201p  
<br/><br/> Includes bibliographical references and index  
<br/><br/><label>Dewey Class. No.: </label>004.0688 TAR