TY  - BOOK
AU  - Sengupta, Singdha
AU  - Singh, Shelley Moses, Nelson Vinod 
TI  - Business world BPO industry report: world's bak office comes of age
U1  - 658.4058 SEN  
PY  - 1906///
CY  - New Delhi
PB  - ABP pvt ltd -
ER  -