TY  - BOOK
AU  - Chrom, J Oliver
AU  - Crom, Michael A 
TI  - The Sales advantage: how to get it, keep it, and sell more than ever
SN  - 9780743215916 
U1  - 658.81 CRO  
PY  - 2003///
CY  - New York
PB  - Free Press
ER  -