TY  - BOOK
AU  - Anupindi, Ravi 
TI  - Managing business process flows
SN  - 9780139077753 
U1  - 658.5 MAN 
PY  - 1999///
CY  - London
PB  - Prentice-Hall International
KW  - Production management; Process control 
N1  - Includes bibliographical references and index 
ER  -