TY  - BOOK
AU  - Avlonitis, George, J
AU  - Papastathopoulou, paulina 
TI  - Product and services management
U1  - 658.5 AVL  
PY  - 2006///
CY  - New Delhi
PB  - Sage publications pvt ltd
N1  - Includes bibliographical references and index 
ER  -