Chase, Richard B. <br/><br/>
operations's management for competitive advantage 
Richard B. Chase , F. Robert Jacobs , Nicholas J. Aquilano 
 - 10th ed.   
 - New Delhi  Tata McGraw-Hill Publishing  2003 
 - xvi,765p.  
<br/><br/><label>Dewey Class. No.: </label>658.5 CHA