TY  - BOOK
AU  - Noori, Hamid
AU  - Radford, Russell W 
TI  - Production and operations management: total quality and reponsiveness
U1  - 658.5 NOO  
PY  - 1995///
CY  - New York
PB  - McGraw Hill
N1  - Includes bibliographical references and index 
ER  -