Webster, Frederick E <br/><br/>
Market-Driven management  how to define, develop, and deliver customer value 

 - 2nd ed.   
 - New Jersey  John wiley and sons  2002 
 - xiii,320p.  
<br/><br/> Includes bibliographical references and index  
<br/><br/><label>Dewey Class. No.: </label>658.812 WEB